Shipping Policy
Currently, we offer delivery to most pin codes in the country. However, certain remote locations may experience longer shipping times or limited service availability.
Order Processing Time :
- Orders placed before 3:00 PM IST will be processed the same day.
- Orders placed after 3:00 PM or on public holidays will be processed on the next business day.
Shipping Duration :
- Metro Cities: 2-3 business days
- Non-Metro Cities & Remote Locations: 4-7 business days.
Please note that delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or local restrictions.
Order Tracking :
- Once your order is dispatched, you will receive an email or SMS with a tracking ID. You can monitor your delivery status directly on the Ship rocket tracking page.
Packaging and Freshness :
- We take great care to package your cookies to preserve their freshness and prevent any damage during transit. If you receive a damaged or incorrect product, please reach out to us within 24 hours of delivery with your order details and photos.
Cash on Delivery (COD) Availability :
- COD is available for select locations with an additional fee.
- To avoid any delays, please ensure that someone is available to accept the delivery at the provided address.
Undeliverable Packages :
In case the package is returned due to an incorrect address, refusal to accept, or multiple failed delivery attempts, we will reach out to you to confirm the details. A re-shipping fee may apply.
Need Help?
For any queries regarding your shipment, please contact us at:
Email: crumbs154@gmail.com
Phone: +919461351675
We appreciate your patience and support as we bring our delightful cookies straight to your door!