We want you to be completely satisfied with your purchase. If for any reason you are not, please review our refund and cancellation policy below.
Cancellation Policy
- If you wish to cancel your order, please do so within 24 hours of placing the order. Cancellations made within this timeframe will be eligible for a full refund.
- Unfortunately, we are unable to accept cancellations after 24 hours as our products are made to order, and the preparation process would have already begun.
Refund Policy
- No Returns Policy:
- Due to the perishable nature of our products, we do not accept returns after the product has been shipped or delivered. We encourage you to carefully review your order before finalizing your purchase.
- Damaged or Defective Products:
- We take great care in packaging our products, but if your order arrives damaged or defective, please contact us within 48 hours of receiving your order. We will arrange for a replacement or issue a full refund, depending on your preference.
- To process your refund or replacement, please provide photos of the damaged or defective items, along with your order number.
- Refund Processing Time:
- Once your refund is approved, it will be processed within 5-7 business days. The refund will be issued to the original method of payment, and you will receive a confirmation email once the process is complete.
- How to Request a Refund or Cancellation:
- To request a refund or cancellation, please contact our customer service team at crumbs154@gmail.com OR at our WhatsApp +919461351675. Provide your order number, the reason for the request, and any supporting documentation such as photos of damaged items.
We are committed to ensuring your satisfaction and appreciate your understanding and cooperation in adhering to this policy. Your trust in our products and services is important to us, and we are here to assist you with any concerns you may have.